Privacy Policy

Last Updated: 10th December 2024

This Privacy Policy outlines how Zap & Shine Crew (“We”, “Us”, or “Our”) collects, uses, discloses, and protects your personal information in compliance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). By using our services, you consent to the practices described in this policy.

Collection of Information

We collect personal information that you provide directly when you:

• Book our services.
• Complete payments.
• Communicate with us via email or phone.

Types of Information Collected:

• Personal Information: Name, email address, phone number, address, and billing details.
• Usage Data: IP address, browser type, pages visited, and other diagnostic data collected automatically.

Purpose of Data Use

We use your information to:

• Deliver and improve our services.
• Process transactions and manage bookings.
• Communicate updates, promotional offers, or important notifications.
• Comply with legal obligations.
• Improve website functionality and user experience.

You can opt out of promotional communications anytime by contacting us.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences.
• Analyze website traffic and user behavior.

You can disable cookies through your browser settings; however, this may limit your access to certain features.

Disclosure of Information

We may share your data with:

• Service Providers: To facilitate services and analyze website usage.
• Business Partners: For promotions or collaborative projects.
• Legal Authorities: To comply with legal obligations or court orders.

Data Retention and Security

• Retention: We retain personal data as long as necessary for business purposes or legal compliance. Usage data may be kept longer for analysis.
• Security: We implement physical, electronic, and procedural safeguards to protect your data.

While we strive for data security, no method of online transmission is completely secure.

Your Rights

You can:

• Access, update, or correct your personal data.
• Request deletion of your personal data, unless retention is required by law.

For assistance, contact us at:
zapshinecrew@gmail.com
04 2483 9860

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors without parental consent.

External Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

Policy Updates

We may amend this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on our website, with a “Last Updated” date.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us:
📧 zapshinecrew@gmail.com
📞 04 2483 9860